Help Buying Installation, service, delivery & your questions answered


    Help & FAQs

    Learn more about Pronteau using this Q&A section. We cover everything from buying a Pronteau Tap including installation queries to maintenance & care


    Warranty, Service & Technical

    Find everything from troubleshooting videos to installation manuals, help with warranty and installation as well as registering your Pronteau tap


    Delivery & Returns

    Learn more about our delivery service, returns policy and how to cancel your Pronteau order


    On-site Installation Requirements

    Learn more about our on-site installation service such as power and water requirements and how long a visit will take


    Talk to an Advisor

    If you cannot find an answer to your question via our Help & FAQ's section, or would like to discuss a potential purchase, please get in touch here


    Locate a Retailer

    Find out where you can see Pronteau on display in all its glory at your nearest independent retailer, John Lewis or Wickes store

Buy Pronteau Filters & Descale Kits


Order Colour Samples

Learn more about our finishes and order colour samples

Our Finishes