Warranty, Service & Care Register your tap and learn more installation, service and care

Register Your Warranty

  • Register Your Tap

    Register your new Pronteau Hot Water tap & ProBoil boiler instantly online to gain access to additional benefits, offers on consumables and warranty support.


    Talk to an Advisor

    If you cannot find an answer to your question via the Installation, Warranty & Videos section below or via our Help & FAQ's page, or would like to discuss a potential purchase, please get in touch

Installation, Warranty & Videos

Pronteau comes with two different boiler types. Locate a model below to learn more about installation, warranty and service requirements.

Looking for PROBOIL3? You can find it here

Buy Pronteau Filters & Descale Kits


Caring for your Pronteau tap

  • Clean regularly with hot soapy water and a soft cloth, cleaning on a regular basis is much more preferable to the finish than infrequent ‘heavy’ cleaning.

  • We recommend the use of E cloths, microfibre or soft cloths.

  • If the product has a removable spout diffuser it can be unscrewed and cleaned periodically in warm water and vinegar to maintain flow rates.

  • Always rinse the item with water after cleaning.

  • A 50% mix of water and white vinegar can be used to remove limescale deposits, ensure to rinse thoroughly after use, do not leave the vinegar in contact with the surface. Soaked cotton wool, a nylon scratch pad or toothbrush can be used on difficult areas. Dry the item after every use to delay future build up.

  • Please take care using household cleaning sprays (irrespective of the label claim) as they can have a damaging effect. Special finishes like our Antique Brass and Matt Black finishes need to be carefully cared for as they are more prone to accidental damage when our care and maintenance instructions are not followed.

Boiler Maintenance

Changing your water filter


The 2L PROBOIL.2X boiler is supplied with the ProBoil.2X Filter as standard, this PROBOIL® replacement filter is WRAS approved and has been exclusively designed and developed for Pronteau in the UK to ensure optimum protection of your PROBOIL system.

Buy PROBOIL.2x Filters


The PROBOIL.4E boiler offers a 4L tank capacity and is supplied with a genuine, premium quality PB4e filter which contains a solid carbon block offering supreme water filtration and scale control to best protect the life of your PROBOIL® boiler.

Buy PROBOIL.4e Filters

If you live in a hard or very hard water area and suffer from severe limescale in your water we offer an upgrade package for anyone with our PROBOIL.2X system. Please see information here.

Descaling your boiler

Don’t forget to use our FREE Filter Recycle Scheme to contribute towards a greener environment. This scheme gives you peace of mind that your filter will be recycled, repurposed and given a new lease of life once it’s expired. Learn about our Filter Recycle Scheme.